To blog, or what to blog? 50 ideas for creative businesses

To blog, or what to blog? That is the question. If you are wondering about the relevance of maintaining a blog for your creative business, or you are feeling uninspired about creating content, fear not. Blogs are still seen as reliable sources of information as buyers look online to answer their questions. Done well, blogs further express your brand personality, help identify your niche, and enable you to connect with your clients or customers.

blog ideas

Over the past several years blogging has evolved from personal journal to marketing platform, given the rise of social media. While platforms such as Instagram, Twitter and Facebook may come and go in popularity, a blog is home to all your platforms. A directory for your portfolio, podcasts, products, services, and information while creating additional online visibility.

Given that blogging is slower and more expensive than social media, the key is quality over quantity. Below is a list of 50 blog topics to inspire you to create original, authentic content for your client base, while building community. Whatever your creative business or niche, you will find inspiration for your blogging content.

Ok, here we go!

Image: Christina Lowry

Image: Christina Lowry

  1. Restate your brand vision. Your why.

  2. Q&A - They ask, you answer. Comb through your client emails for your most commonly asked questions, or use social media to put a call out for client questions, then answer them in this post. Invite readers to leave further questions in the comments.

  3. Create a library of free training – a one stop post for any tutorials, how to’s, lists of tips etc

  4. Include client testimonials and photos of clients using your products – the more creative the better

  5. Share behind the scenes of look books or photoshoots – shout out to the team, the location, relay stories from the day

  6. Create a mosaic of your nine favourite images from Instagram with a call to action to follow you on Instagram

  7. Share your successes – awards, features, published work, do a recap on your/ your businesses achievements

  8. Travel diary – going away for the weekend, heading overseas on a holiday or buying trip? Create a travel diary with tips from your experience

  9. Summer reads – books that fit your niche that they may not have heard of and will thank you for

  10. Curated gift ideas – Create a collection of products from your range that would be perfect for a special occasion, like Mother’s Day. Or, inspire with a selection of local makers products for a Christmas wish list

  11. ‘Meet the Maker’ interviews – take five with a crafter you employ or represent, interview a staff member

  12. Recipes – whether your brand is food related or not, recipes often add a sense of connection

  13. Seasons – from seasonal products, to imagery of the seasons, nature is always a great starting point

  14. Tips or advice – your favourite apps, the best way to do something, how to get a job in your industry, share your knowledge

  15. Behind the scenes – everyone loves to take a peek behind the exterior and see the details of how things are made

  16. Insider’s guide – share the secretes of your niche, your hometown, styling etc.

  17. A studio/ workshop/ shop/ office tour – allow the audience to connect with and be inspired by your spaces and what they say about you or your brand

  18. How To – use a product, make something, fix something. People love to learn.

  19. The making of – a step by step visual of how something is made

  20. Sneak peeks – create excitement about an upcoming collection

  21. For the love of – share beautiful images relating to your audience. For the love of linen, gardens, lipstick, stationary

  22. Highlights from the previous year, season or market – create a round up of images and info

  23. Launch details – whether it is a book, product, event, share share share

  24. Half yearly check-up – open up on how you working towards your goals, or encourage others to make plans for the next half of the year

  25. Summer bucket list – things to do this Summer

  26. Brand history – what has changed, what has stayed the same. When and where did you start out and where are you now?

  27. Personal or funny stories – what you wanted to be when you grew up, how you thought Tasmania wasn’t a part of Australia, how you got a nick name

  28. Create a regular feature – you can create a monthly challenge, feature a maker each week, a weekly editorial, a collection of inspiring images and quotes

  29. Future plans – what are your big dreams? What direction do you see the business going in? If you knew you couldn’t fail, what would you do?

  30. Write a list of your favourite accounts to follow on Instagram/ podcasts

  31. Travel essentials – what do you pack when you go away overnight, overseas, with children?

  32. A ‘day in the life' post – people are always fascinated by a day in the life of an entrepreneur or business owner.

  33. Your routine – morning/night – do you wake at 5 am to do yoga and write your diary, or are you a night owl?

  34. Share videos – video content is getting bigger and bigger. You can make a video out of most of the topics in this list.

  35. Celebrate your businesses birthday – do a giveaway, celebrate your achievements, thank your customers

  36. Your must-haves – what’s on your rider? Is it kombucha and lip balm? Coffee and a great bag? A certain pen, organiser or night cream?

  37. Overcoming a creative funk – how do you find inspiration? What is your go to for self-care?

  38. Explain one of your services – imagine a client came across your page for the first time and you were explaining what you do, or how a product works.

  39. Your road to success – the path to overnight success is usually a long one.

  40. Overcoming failure – think of a time when you used a failure to achieve a bigger goal, or to motivate you to do even better.

  41. Things you won’t ever do – perhaps you won’t sell your originals, perhaps you will never buy caged eggs, we are as much what we do as what we don’t do.

  42. Organisation hacks – do you batch production, are you a compulsive list keeper, are you terrible and being organised and have found ways to make it easier?

  43. Create a roundup of your best content – save them from reading the whole blog and create a post that has the best of the best in one place.

  44. Staying motivated – what keeps you motivated when business is slow, or you haven’t reached goal, or someone has copied you

  45. Charity – do you support an organisation, do you fund raise, do you work with a company that pays living wages in third world countries?

  46. How to style – a dress, a cushion, an office

  47. Which _____ is the right one for you? This is great if you offer several similar products

  48. Re-publish your email newsletter with a call to subscribe

  49. Share something new – a product, team member, idea, business cards. People are attracted to new things.

  50. Steps you have taking to have less environmental impact – recycled packaging, non-toxic dye, compostable mailers, timeless style.

Now, it’s time to get writing! Grab a cuppa and a notebook and brain storm some of the ideas on this list to create blog posts of value, with personality, that connect with your audience. Use you blog to inform, entertain and ultimately, give them the details that help them decide to work with you.

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How to set up an online business - Tips from Christina Lowry

When I started my online business I wasn't sure that I could run a business without a business degree. I laugh now at how innocent I was and I want to share my top tips and techniques to first create a business and then build it online. I’m Christina Lowry, a jeweller and photographer. I created an online jewellery business, Christina Lowry Designs, when my first son was just a toddler and worked from home for several years.

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When I started my online business I wasn't sure that I could run a business without a business degree. I laugh now at how innocent I was and I want to share my top tips and techniques to first create a business and then build it online.

I’m Christina Lowry, a jeweller and photographer. I created an online jewellery business, Christina Lowry Designs, when my first son was just a toddler and worked from home for several years. I started my online business after completing a bachelor of fine arts visual arts at Griffith University and working for ten years in the jewellery industry. I studied photography and gold and silversmithing as part of my degree and decided to pursue a jewellery apprenticeship upon completing my degree.

In my business, I handmade collections of gold and silver jewellery in my workshop, as well as taking custom orders. Recently I closed my online store for this business as it was generating more work that I could manage since I took on the opportunity of home-schooling our three children, which I love. Looking for greater flexibility, I followed my passion down a different avenue that emerged out of that business and now I run Christina Lowry Photography. I work with small businesses to create beautiful product photography for their websites, advertising and social media. This grew out of my initial business after creating several photoshoots for my jewellery collections and having other business owners contact me for the photographer’s details. I have been able to apply the knowledge gained from my retail years and online business experience into this new business

Image: Christina Lowry

Image: Christina Lowry

Find your ‘why’

There is a saying that not every great baker should open a bakery. Is it a hobby or a potential business? Businesses are hard work. You need passion and commitment to even start a business, let alone maintain one through the ups and downs. So before we start discussing how to start a business you need to find your why. You’ll hear this all the time. ‘Find your why’. And that why may even change over time. Why do you want to start a business? Do you want to work from home in your pjs? Do you want to take control of your career? Are you looking for a way to contribute to the finances while raising children? Are you looking for pocket money in retirement? Do you make something that you want to sell? Do you want to help people? Help the environment? Knowing your why helps answer the questions that will follow. The why is not just about money.

If your why is because you want to earn over $100,000 a year while travelling the world, your business model will look very different to that of someone whose why is to follow a passion in retirement.

My why is that I want to get paid for doing what I love. I need a creative outlet that is flexible enough to fit with my lifestyle, I want to contribute to the family finances while staying at home and homeschooling my children, I want to follow my photography passion and use my skills and knowledge to work with other small businesses to up-level their brands. I’d like you to take to write down your why. Maybe next time you are sitting with a cuppa try explaining to yourself why you want to do what you want to do.

What’s your product?

Every business sells something. Product is the starting point of business. What is your product? A product can tangible, physical, expertise, virtual. Like online bookkeeping, stylist, business coach. Can you create a viable business around it? If your why is to support your family with your business, how much money do you need to make each year? If your product is hand carved wooden spoons, can you carve enough spoons a year to reach your goal? Or can you supplement that income by selling spoon carving kits and teaching workshops? Your product needs to fill a gap in the market. It needs to be useful to the client. A bag they can carry their groceries in, a wedding ring, a light shade for their lounge room, a candle as a gift for a loved one. So once you have decided on your product, it’s time to think about the client. Some clients will buy a $2 wooden spoon, some will buy a $60 hand carved wooden spoon, you need to find the right clients.

A note on pricing…

As a rule retail price is twice your wholesale price. To be a business and not a hobby you need to make a profit. Too many businesses start by charging too low, then worry when they lose customers once they adjust their prices. Start where you need to be. Being the cheapest is not a great strategy long term. Be the best. People pay more for great products and great service. For instance, Australian handmade businesses cannot compete on price alone with products coming from countries overseas with a lower cost of living. But we can compete on quality, design, innovation and customer service.

In terms of pricing, keep in mind that jewellery has up to a 300% mark up while stationary can be a lot less. Perceived value, cost of stock, insurance, overheads; there is a lot to take into account. But this rule of thumb is a great place to start.

Materials + labour x 2 = wholesale

Wholesale x 2 = retail

Even if you aren’t yet selling wholesale, you need to price accordingly for growth. When you are approached to sell in a bricks and mortar store you can do so. (Don’t be scared to lose clients by putting your price up. Educate them on why the price is the way it is. Your tools, experience, skill, aesthetic, customer service, overheads etc.)

Find your market

Once you have a product you need to find your market. Who are you selling to? You can have a great product, but if the people who need your product can’t find it, you won’t have a business. If your product is nappies, you need pregnant women and mothers to see you. If your product is silk ties, you want businessmen and women to see you. So, a nappy advertisement in the magazine on a first class flight would miss its mark. Silk ties in a mother and baby magazine is missing its mark too. You want to define your audience and then find where they are, what they are reading, what they are looking at. Who is your audience? I can guarantee it isn’t ‘everyone’. Is it you? People like you? Male or female? Age range? Are they buying for themselves or as gifts? This is going to affect the way you write about your product. There are a lot of exercises online about finding your ‘ideal client’. It may be a customer you already have. It might be an imaginary dream client. You can look at your current followers to research further. Knowing who they are gives you the tone on how to talk to them.


Tip: Your budget is not their budget. This was a great piece of advice I got early on. I have never spent over $1000 online on a product I have never seen, but I have made $1000 plus sales in my online shop. Don’t underprice because it feels expensive to you. Something is only expensive if you can’t afford it. Other people can afford it.


My ideal customer for Christina Lowry Designs jewellery was a female, 25 and over, university educated, working in a creative field like graphic design, who doesn’t buy mass produced items, is eco-conscious and prefers shopping online with small businesses.

Next, what is a brand?

Do you need a brand? I want you to think about some big, recognisable businesses. Big businesses have spent a lot of money on marketing and research and we can learn a lot from them that we can apply to our own businesses. Think of McDonalds. The golden arches. Red and Yellow. A fast, inexpensive, family-friendly restaurant. They never go off brand. Think of Tiffany’s jewellery. That duck egg blue box. Luxury Diamond jewellery. Their brand is simple and memorable. Your brand is everything about your business – your name, your logo, the colours you use, your tone of voice. Have you seen ‘who gives a crap’ toilet paper? Their tone is humorous, from the wrapping around their toilet rolls to the toilet humour in their emails. But they are also eco-conscious and installing toilets in third world countries.

What is your name? Logo? Colours? Copy Tone?

My brand for Christina Lowry Designs was black and white, clean and minimalist, my images had a creative and slightly vintage feel. My logo was cohesive across all my packaging. My tone was personable.

Image: Christina Lowry

Image: Christina Lowry

On to the second part – building an online business.

Once you have your why, your product, your market and your brand you can start building your actual online website. Please, don’t even start until you have these things or it will be random rather than cohesive.

It’s not an online business without a website, and there are many platform providers out there these days. Your decision will depend upon your product, market and brand. From my experience, I love Squarespace for their websites, portfolios, blogs etc, and Shopify for an online storefront. You may want to sell on Etsy, Madeit on another online platform. This may work great for you. In my experience, even if you sell on one of these platforms you still need your own website to be sending your traffic too. Online marketplaces can close, or shut your account without warning. When people shop on Etsy you have more chance of losing a sale than if they shop directly on your website.

Even without much experience, you can create a great website using the templates Squarespace and Shopify provide. Or, support another small business and hire a graphic designer to create your logo, brand and website with you.
Once you have your name, claim your website and get an ABN. You can’t run a business if you aren’t buying your materials at wholesale. Research any other relevant legal issues pertaining to your business – eg, if you sell food or baby items. I don’t give legal advice. There are lots of government sites online that you can find out about things like registering your business, when you need to register for GST etc.

A mailing list!

It’s a must. It is easier to sell to a past client than to find a new one. Keep them up to date with what it happening behind the scenes, with promotions and product launches. Don’t be scared to email them. They love your business and they want to know about you and stay up to date. If you lose some subscribers don’t worry, they weren’t going to buy off you anyway. Most people use an opt-in to get subscribers. Be careful that your opt-in is attracting the right subscribers. If you do a giveaway of your product to drum up mailing list subscribers, you may just end up with subscribers who are after freebies and never buy.

Social Media

Social Media is a must in today’s day and age, but you don’t have to do it all. By knowing your market and researching where they are spending time, you will know whether you should be targeting Instagram, Facebook, Twitter, Pinterest, Youtube or a blog. Pick one or two and do them well. You can’t and don’t need to do them all. You will have the most success with the one you enjoy spending time on the most.

As a visual person I love Instagram and I love curating my feed, writing captions and creating conversations in this space. I tick the box in IG that posts the same post to Facebook, which gives me a facebook feed for my business with minimal fuss. I love Instagram and I could talk all day about it. But a few tips for Instagram.

  • Only post your best pictures. If you only have a crappy picture don’t post it. Can you imagine Tiffany’s posting a crappy photo?

  • Be genuine. Leave genuine comments and always answer comments.

  • Use hashtags and locations

  • Write a list of content ideas, batch shoot and edit them and have them ready in an app like Mosaico

  • Don’t use bots to gain fake followers

  • ‘Like for like’ and ‘follow for follow’ are the saddest sayings on the net - again, 100 genuine followers are better than 1,000 fake followers

Keep it maintained

So, once that is all in place you are done, right? You have created a business. You created an online storefront and you can sell to the world. Well, like a garden, it is never done. Your online store needs constant maintenance. But just chip away at it. One thing a day for your business = 365 things in a year.

Show up, set goals, embrace rejection as another step closer to a yes.

Image: Christina Lowry

Image: Christina Lowry








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Advice and Tips, Starting a Business Liesl Harvey Advice and Tips, Starting a Business Liesl Harvey

Establishing your creative niche in a crowded marketplace: why the world still needs you

We’ve all been there.  Watching wistfully from the sidelines at our competitors’ online followings, high-profile customers and sales, or all-round enviable lifestyles as we mildly indulge in cyberstalking them (social media reflects reality, right?).  Then it hits: retreating into a cloud of paralytic inferiority, we wonder why we ever believed in achieving something similar. Surely, there can’t be space for us in a crowded marketplace already served so well?

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We’ve all been there.  Watching wistfully from the sidelines at our competitors’ online followings, high-profile customers and sales, or all-round enviable lifestyles as we mildly indulge in cyberstalking them (social media reflects reality, right?).  Then it hits: retreating into a cloud of paralytic inferiority, we wonder why we ever believed in achieving something similar. Surely, there can’t be space for us in a crowded marketplace already served so well?

The good news is that we are not alone in feeling this way – but what will define our careers is whether we stay in this place, or choose to move through it.  The bad news: in case we were hoping to copycat our way along, true and lasting success is all about authenticity, and will require us to dig a little deeper. It’s time we challenged ourselves to release the need to seek attention or to ‘stand out’ in preference of pursuing something more meaningful and lasting – after which, the rest will follow more easily.

Some reasons why you can have confidence to proceed with a genuinely valid product or service, even when the market seems saturated:

  • It’s a big world out there, with plenty of potential customers;

  • If others are succeeding in your sphere, it proves that there is an audience for it;

  • Popular products will always need more than one supplier to keep up with demand;

  • Variety is the spice of life! Just because someone (or many others) are doing very similar things, doesn’t mean your product or service isn’t valid.  After all, don’t you listen to music by a variety of musicians, buy clothing from different stores, and drink coffee from many cafés?

Next steps - where should you begin when cultivating a unique identity (ie. branding) for yourself as part of establishing your niche?

  1. Know yourself better! Successful creatives have a strong sense of identity and purpose, and truly understand what makes them tick.  Customers and audiences intuitively gravitate to them. What motivates you in this sphere? Far beyond the token ‘finding fame and fortune’ is where the truth lies.  Does your work make you feel incredibly alive, or perhaps express a deep conviction for social justice? Does it allow you to invest in your community, or support working parents? Whatever it is, be brutally honest and know that this purpose must shine through;

  2. Allow the most authentic version of yourself to be seen – loud and proud! It’s completely terrifying, but this is where the magic happens. As the saying goes, ‘if you want something you have never had, you must be willing to do something you have never done.’ It is so important to properly establish the groundwork for a distinct branding that people can engage with, believe in and share with others.  Many of us tend to draw the line at this level of public vulnerability and only pursue goals until we can cover our tracks if/when it doesn’t work out. This is one situation, however, where it’s all or nothing;

  3. Deeply consider the role of your audience: who they are, what they value, and how you can serve them in a way that aligns with your fundamental purpose.  Authentically honouring the needs of your audience also gives them permission to be the best versions of themselves – and you will see the results.

In consideration of your audience’s needs, can you add value (before they are even your customers)?

You could try:

  • offering regular professional insights via email newsletters, a podcast or social media;

  • delivering pop-up events or workshops;

  • building a community of like-minded people to champion a cause strongly aligned with your product or service;

  • situating yourself as a leader in your sphere by inviting colleagues to come together, sharing common concerns and driving initiatives to support your industry or region.

Delivering this level of consistent connection is the key to building your core tribe, and steadily accelerating your career. Treat this relationship with the utmost respect: if customers can get similar products or services elsewhere, they will choose to support you because of the bond you have built and what you continue to offer them. Ensure that potential collaborations or changes in direction remain aligned with this audience (unless you are trying to build a new one). 

As a final note on the true nature of competition with colleagues, I think it’s time we left behind notions of ‘us versus them’. We are all in this together, and innovation within the creative industries is hindered by our fragmented communities and general insecurities. This is particularly evident in Australia, where we are also relatively isolated from the rest of the world. Time spent glancing sideways or undermining each other is time taken from developing the best versions of ourselves and succeeding – which ultimately benefits everyone.

Drawing from diverse backgrounds in health, science and the public art gallery sector, Liesl Harvey’s passion lies where the creative industries intersect with business and audience development. She explores a variety of relevant topics and shares inspiration from around the globe via her Instagram account, @thedailyculturepreneur.

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Advice and Tips Jessica Kerr Advice and Tips Jessica Kerr

How to stay "Instasafe" as a creative

I love Instagram. It lets me communicate to the world what I'm about (nourishing food, natural light and comfortable shoes wherever possible, and preventative health in life, law and business!), and has allowed me to connect with so many like-minded clients...

Photo via Pexels

Photo via Pexels

I love Instagram. It lets me communicate to the world what I'm about (nourishing food, natural light and comfortable shoes wherever possible, and preventative health in life, law and business!), and has allowed me to connect with so many like-minded clients through my page @thelawyerslunchbox.

And I know many of my clients loving using it for their own businesses.

But we all need to make sure we stay legally safe on Instagram. This means not falling foul of Insta's terms and conditions, using the right images and not saying or doing anything illegal.

Here are some tips...

Types of images

Instagram has the right to remove, edit, block, and monitor accounts containing content that Instagram determines violates their terms of use.

To avoid problems, you must not post violent, nude, discriminatory, unlawful, infringing, hateful, pornographic or sexually suggestive photos. This term is interpreted sensibly, for example if your business is in fashion, intimate apparel, swimwear, music, celebrity, modelling etc, photos may be quite sexual without causing any trouble. But nudity, or pornographic inference (even if digitally-created), will not be okay. Use common sense when thinking about what Instagram and its diverse audience may find offensive. Nudity in photos of drawings, paintings and sculptures will be acceptable, as will photos of mastectomy scarring and breastfeeding women.

If your business is related to children or you like to share photos of your own family, be mindful of the broad audience that they may be open to. Photos of nude or partially nude children may be removed, even if they seem innocent and are being shared with the best intention. Instagram’s aim here is to ensure that they don’t fall into the wrong hands.

 

Copyright

You can only use images that do not infringe others’ intellectual property rights. If you are posting authentic images created by you or your business (such as your own photos, photoshoots, illustrations, videos, or graphics) then this is not an issue. But if you want to post an image found online, then you must be vigilant. There are millions of high-quality graphics and photos online available for free commercial use. Many websites curate images in the public domain, and you are free to use them in any way. In most cases, you do not have to provide attribution. But check the terms of the site to make sure. If attribution is
required, check what format.

It is best to assume every image you find online is copyrighted – a copyright notice is not legally required as notification of copyright, so the absence of a © or watermark isn’t a sign that no copyright exists. If an image is covered by copyright, the copyright holder may agree to some uses but not others. You must check this before using the image.

If you alter a copyrighted image, it does not relieve you from potential liability. If you repeatedly infringe other people’s intellectual property rights, Instagram will disable your account.

On Instagram, you are liable for what you upload. This means you are legally responsible for copyright violations even if you hire a social media professional who chose and used the offending image. It is important to ask your social media manager where they source their images from. You should contractually ensure that if an image they use is found to violate copyright and you are required to pay, that they will indemnify you.

Music is covered in the same way as images, and you are not allowed to use music that you don’t own the rights to, for any commercial or non-personal use. This includes music in videos uploaded to your feed as well as Instagram lives and IGTV, and can extend to music playing in the background of videos.

Photo via Pexels

Photo via Pexels

What you can legally say

Don't copy any other person's written work in your Instagram posts. This may infringe their copyright.

And don't post unwanted comments, likes or other forms of commercial or harassing communication (spam) to Instagram users. This includes repeatedly contacting people for commercial purposes without their consent.

Further, online cyber bullying is a crime in Australia. You must not threaten, harass, or offend someone, stalk someone, access others’ Instagram accounts without permission or defame someone on Instagram.

 

How to deal with trolls

A troll is a member of an online community who deliberately tries to disrupt that community by posting inflammatory content.

How should you deal with trolls commenting on your business page?

  • Use Instagram’s built-in reporting option. Instagram will quickly remove content that does not meet community guidelines.

  • Unfollow or block the person who posted the comment. And delete the trolls’ comment on your post.

  • Sometimes ignoring a troll is best. If they are looking for a reaction, they may lose interest when you give them nothing.

  • If the troll is a customer with a complaint, take notice and try to help. Humour can be used to effectively engage unhappy customers and turn them into advocates for your business. Acknowledge yet make light of the situation, and apologise for the customer’s experience.

  • If the troll is spreading rumours or misinformation, address the issue head-on and retaliate with the truth.

  • If the troll points out a mistake, look into it, make the proper corrections and admit that you were wrong.

Instagram has the right to modify or terminate your account for any reason, without notice,
and at any time. So stay the right side of their terms and the law.

 

Jessica Kerr is the director of Sinclair + May. Jessica set up Sinclair + May with a view to do law differently and make legal services accessible for small businesses. Sinclair + May operate on a fixed fee basis and offer retainer services for their clients. Sinclair + May is a female-led, boutique commercial law firm and work extensively with the creative industry. You can follow Jessica on instagram @thelawyerslunchbox for useful legal tips and see more about Sinclair + May at www.sinclairmay.com.au.

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Branding basics: Rebrand your brand

CWC_2016-01-21_georgia-phase_insta-graphic_template By Mirella Marie

Rebranding is changing the image of a business. It focuses on how the business is perceived and how it has developed beyond its original goals and values. Some businesses will rebrand in their early lifecycle once they’ve discovered who they are, what they’re doing and where they’re going, while others will rebrand after having grown (or outgrown) their existing brand.

Your goal when rebranding should be to build upon your existing brand in order to maintain its audience, awareness, recognition and loyalty. If you steer your brand in a completely different direction, you may need to build it up again from scratch.

Reasons to rebrand

  • A change in the type of products or services that would attract new customers (or disengage current ones). For example: you changed your product from chemicals in plastic packaging to plant based ingredients in biodegradable packaging.
  • Changes to business ownership or structure. For example: hiring staff, bringing on a new management team, sole trader registering as a company.
  • Leading the business into a new area. For example: expanding into international markets or other industries.
  • Negative publicity. For example: a social media campaign, ad campaign, or brand spokesperson that offended the public; your audience discovering your products and services are not sourced, produced or advertised ethically.
  • Staying relevant. For example: incorporating a responsive online store and a complementary app so your customers can place orders straight from their phone.
  • Changes in customer needs. For example: offering more eco-friendly and sustainable products and services to a growing socially aware audience.

Reasons not to rebrand

In most cases, the following challenges may be resolved with the redesign of an existing brand identity and design materials without requiring a complete overhaul of the brand itself:

  • Professional image. Your logo, branding and marketing materials are DIY, but now your business is up against competitors who have quality, strategic brand identities designed by professionals.
  • Lack of consistency. Communication and marketing materials are not consistent in their design and implementation, which can affect brand trust and recognition.
  • Outdated logo. It was designed 10 years ago based on what was trending at the time.

Launching a rebrand

  • Don’t launch your rebrand until your brand identity and design have been updated and implemented across all touch points (where possible). For example, having a new logo on your website and an old logo on your business card will not only make you look unorganised and unprofessional, it will confuse your customers. If your customers are confused, they will turn to your competitors.
  • Launch your rebrand internally first to your employees and educate them on what it means and why it matters. Your employees need to feel excited and emotionally connected to the brand and most importantly, they need to believe in it. If you don’t have employees, ask your friends and family.
  • Gradually lead up to launching your rebrand to your audience in order to build anticipation. Engaging your audience and giving subtle hints that something new is coming will excite them and make them feel involved.

Things to consider

  • Why do you want to rebrand?
  • What do you want to achieve from a rebrand?
  • How are you going to achieve it?
  • Who do you want to target?
  • How will the needs of your new audience meet the needs of your current one?
  • Will your customers still identify with your brand?
  • Have you conducted any research into your competitors, market, audience and industry to determine if a rebrand is the best decision for the direction you want to take your business?

Rebranding needs to be driven by strategy, vision and research. Before you consider rebranding your business ask yourself if you really need to, because if ain’t broke, don’t fix it.

Mirella Marie is the owner and creative director of Vertigo, a Melbourne based graphic design studio specialising in brand identity and design. She is also a contributor for Women of Graphic Design, a project examining the work of female designers around the world. Join her on Instagram @studiovertigo.

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